Chatbot for educational institutions that makes use of natural language processing (NLP) and neural network techniques. The chatbot is a creative way for educational institutions to improve support and communication. Through the utilization of neural networks and natural language processing, the chatbot enables smooth communication between staff, faculty, and students. It provides individualized support for questions about academic resources, scheduling, course details, and administrative processes. Because of its neural network architecture, the chatbot can comprehend and provide responses that are similar to those of a human, which enhances user engagement and experience. The chatbot learns continuously, improving its ability to understand context, tailor its responses, and adjust to changing linguistic patterns. Sentiment analysis and intent recognition are two NLP approaches that enable the chatbot to quickly and accurately evaluate user requests and deliver pertinent information.
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*Corresponding Author: P.Chandra sekhar, harithagajjala59@gmail.com
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Conflict of interest: The author declares that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
Publisher’s note: All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.
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