Return and Refund Policy

Thank you for shopping at Jack Sparrow Publishers.

We value your satisfaction and are committed to providing high-quality books and journals. Please read our return and refund policy carefully before making a purchase.

1. Returns

• Physical Products (Books & Journals)
• We accept returns only in the event of a damaged, defective, or incorrect product delivered to you.
• To be eligible for a return, your item must be:
• Unused and in the same condition that you received it
• In its original packaging
• You must notify us within 7 days of delivery by sending an email to [support@jacksparrowpublishers.com ] (replace with actual contact).
• You will be asked to provide your order ID and clear photos of the product condition.
• Digital Products (eBooks, PDFs, etc.)
• All digital product purchases are non-refundable.
• If you experience technical issues with downloads, please contact us immediately, and we’ll assist you in resolving the issue.

2. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 7–10 business days.

3. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account or contact your credit card provider.
• If you’ve done all of this and still have not received your refund, please contact us at support@jacksparrowpublishers.com.

4. Exchanges

• We only replace items if they are defective or damaged.
• If you need to exchange your purchase for the same item, send us an email, and we will guide you through the process.

5. Shipping for Returns

• You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error.
• Shipping costs are non-refundable.

6. Contact Us

For any questions or support related to returns and refunds, please contact:

Jack Sparrow Publishers

E-Mail: support@jacksparrowpublishers.com